Our Database Server hardware crashed about 2 hours ago. Using a different server, we have successfully created a new instance of our gamertag server database. For XBOX Live Friends List users, you may see the message "Status Pending Update" as our cache got blown away in the process. Within about 8-12 hours, the cache should be caught up and you'll see the message disappear.
Total system downtime was less than 2 hours! A big thanks to our hosting provider and the crack 1337pwn team for getting us back in action.
Thank you all for your patience and support!